QR Ordering

Let guests order without the wait

QR ordering gives guests control, frees up your team and keeps service running smoothly.

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"People like to build their own burgers their way"

More serving, less waiting

There are always those moments: you’re delivering food to one table with more to come, while another waves you over, ready to order. With QR ordering, guests never have to wait for staff to look their way. They can browse the menu, order when they’re ready and pay on the spot, all from their table.

For your team, that means fewer interruptions and less pressure to be everywhere at once. Orders go straight to the kitchen, and payment is already handled, giving staff more time to focus on great service, rather than scrambling through the rush.

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"People actually order more via our QR codes"

Designed to support your service, not replace it

Every venue runs its service differently, that's why Oolio’s QR ordering is built to flex around the way you work:

Full table ordering: Ideal for busy venues. Guests order and pay from the table, with orders sent straight to the kitchen, reducing wait times and pressure on staff.
Takeaway only: Perfect for cafés and quick service venues. Guests order and pay ahead, helping reduce queues and keep the counter moving during peak periods.
Fine-dining add-ons: Keep the personal touch, while giving guests a discreet way to order extras like drinks, desserts, or add-ons, without interrupting conversations or celebrations.
Hybrid service: Offer QR ordering alongside traditional table service, so guests can choose what suits them, and your team stays in control.

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The QR ordering checklist

Send orders and payments directly to your POS, no manual entry needed.

Speed up service by sending orders straight to the kitchen.

Instantly sync menu availability and updates.

Reduce order errors by giving customers complete control.

Use images to showcase your dishes and help increase order value.

"Oolio made things simple while we expanded"

Saving you money today, tomorrow and into the future

Running a venue shouldn’t mean paying for multiple systems or endless add-ons. With Oolio, you get all the essential features you need, including QR and online ordering, when you sign up. There are no hidden costs, no complex integrations and no expensive custom development. Say goodbye to subscription overload and simplify your day-to-day.

"Quick, efficient, positive, patient"

More than just tech

At Oolio, we’re obsessed with hospitality. We know that technology is only as good as the support behind it. That's why we’re more than just a provider; we’re a partner for every shift.

We’re here for you 24/7. When you call, you’ll speak to a real person who understands hospitality. With tailored onboarding and training, we make sure you and your team are set up for success from day one.

Real Support

Our Customers

Powering delicious venues

FAQs

Just like in hospitality, good communication matters. Our FAQs are here to give you clear, practical answers so you can spend less time searching and more time serving.

Need answers fast? You can always reach us directly, real people, real support.

Yes! QR ordering is a part of your Oolio POS Solution.

Our QR Ordering solution is designed to sync perfectly with your existing setup across all orders, payments, and reporting.

We handle the setup for you! Our software specialists will configure everything during your tailored setup session. We'll show your staff how the system works, how to help customers if needed, and how to manage orders through your POS.

Yes, once a customer places an order through QR ordering, it’s sent directly to the appropriate prep station (kitchen or bar) for fulfilment. Just like staff-entered orders, QR orders include all relevant details and modifiers, ensuring your kitchen and bar teams receive accurate information in real time.

All QR orders appear directly on your Oolio POS screen, just like orders taken by staff. This makes it easy for your team to manage and track every order in one place.

Absolutely. Menu changes, pricing updates and product availability sync instantly across your QR ordering system. If you run out of the daily special, update it on your POS and it's immediately reflected across all channels.

Yes, customers have complete control over their orders and can make any customisations or special requests from the options that you've set up in your menu. This helps increase order accuracy since customers can specify exactly what they want.

And if issues do arise, all orders appear in your POS system where your team can adjust as needed.

Payment is processed as an online payment, using card or digital wallets, when customers complete their order. You can also have an option for customers to pay at counter. The system integrates directly with your Oolio POS, so all transactions appear in your reporting alongside in-person orders with everything in one place.