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Loyalty

Making every guest a regular

Every visit, every order, every reward: loyalty that’s simple, personal and connected.

Customer using Oolio Loyalty app in venue
Happy customer check loyalty app in venue

"Loyalty members spend around 20-25% more"

Li Zhaoyu, I Love Dumplings Express

Loyalty on tap

You know your regulars, the ones whose order you start making as soon as they walk in. But with so many places competing for their attention, how do you make sure they keep coming back?

Our loyalty program is designed to make every guest feel seen and valued, without adding extra work for your team or extra costs for your business. We know it’s core to your venue, so it’s included in our POS package.

Referral partner talks to Cafe manager
Staff member serving people at the cafe

"It's simple and powerful"

Li Zhaoyu, I Love Dumplings Express

The loyalty checklist

Our loyalty helps you:

  • Lets customers join and redeem points in seconds.
  • Connects loyalty, orders and payments in one place.
  • Customise rewards and offers for your customers.
  • Gives instant access to valuable guest insights and trends.
  • Works across all your channels including in-venue, kiosks and online.
  • Adapts as your business grows, so you never miss a beat.

The best bit? We know you need it all, so our Loyalty app does it all. And just like the rest of our products, it talks directly with your POS. 

Reward your regulars, your way

Oolio loyalty screens

Not another card: Add your loyalty card to your guest’s digital wallet for quick access.

Rewarding every visit: Track every visit, every order, every reward, all in one system. 

Works everywhere: Guests can earn and redeem rewards in-venue or online.

Redeem points anywhere: Customers can use their points online, in-store or on their phones - however they choose to order.

Flexible rewards: Set up points, one-off offers or tailor exclusive deals.

Blitz Bar team members
Blitz Bar team serving customers

"Oolio made things simple while we expanded"

Brandon Efron, Blitz Bar

Saving you money today, tomorrow and into the future

Running a venue shouldn’t mean paying for multiple systems or endless add-ons. You get all the essential features you need, including the Loyalty app, right from the start. No hidden costs, no complex setups and no expensive custom development.

Worried about getting started? Our loyalty program is designed to work perfectly with your Oolio POS, and our software solutions team will help you set it up. 

Oolio team member installing POS system
Oolio team member on phone support

"Quick, efficient, positive, patient"

George Khoury, Oasis

More than just tech

At Oolio, we’re obsessed with hospitality. We know that technology is only as good as the support behind it. That's why we’re more than just a provider; we’re a partner for every shift.

We’re here for you 24/7. When you call, you’ll speak to a real person who understands hospitality. With tailored onboarding and training, we make sure you and your team are set up for success from day one.

Our Customers

Powering delicious venues

FAQs

Just like in hospitality, good communication matters. Our FAQs are here to give you clear, practical answers so you can spend less time searching and more time serving.

Need answers fast? You can always reach us directly, real people, real support. 

It's super simple. Customers can join in seconds from any channel: in-venue on your POS, a kiosk, QR ordering platform or online, while placing their order. Their loyalty card can be saved in their digital wallet (Apple Wallet or Google Wallet), so they always have it on hand.

Absolutely. Our Loyalty program works across all your channels: in-venue, at kiosks and online ordering. This means your guests can order how they like, earn points and redeem rewards no matter how they choose to order. 

You're in control. You can set up points-based rewards, one-off offers, sign up deals, birthday rewards or create exclusive deals tailored to your VIP guests. The flexibility is yours.

Yes! The Loyalty App adapts as your business evolves. Whether you're adding new locations, launching new offers or adjusting your rewards structure, the system grows with you—no complicated setups or extra costs required. 

You'll get instant access to valuable data like guest spending habits, visit frequency and popular rewards. These insights help you understand your customers better and make smarter decisions about your loyalty offers and marketing.